FACT Foundation recruiting Project Officer in (Borno)

FACT Foundation: Project Officer Opportunity – Geospatial Health Data Training Programme (Maiduguri) FACT Foundation is seeking a dedicated and skilled Project Officer to contribute to the Nigerian Geospatial Health Data Training Programme. This fixed-term contract position, based in Maiduguri, Borno State, offers a unique opportunity to play a pivotal role in improving health outcomes through data-driven solutions. Position: Project Officer Location: Maiduguri, Borno State Duration: 6 Months (Fixed-Term Contract) Key Responsibilities: •  Lead engagement with state and LGA stakeholders to foster collaboration and support. •  Oversee the implementation of training programs at the state and local government (LGA) levels, ensuring effective delivery and participation. •  Coordinate project activities, logistics, meetings, and resource deployment, ensuring smooth project execution. •  Manage project documentation, including the preparation of comprehensive reports and presentations. •  Conduct research and data analysis to inform training content, strategies, and reporting. •  Support federal-level stakeholder engagement and alignment to promote program coherence. •  Contribute to project monitoring, evaluation, reporting, and knowledge sharing to track progress and disseminate best practices. Qualifications: •  Bachelor’s degree in public health, geography, development, or a related field. •  Demonstrated experience in project coordination, stakeholder engagement, and reporting. •  Strong research, data analysis, and presentation skills, enabling effective communication of findings. •  Proficiency in Google Workspace and project management tools such as Asana or Trello. •  Excellent communication and teamwork abilities, facilitating effective collaboration with diverse stakeholders. Job fair •  Knowledge of geospatial technologies and their application in health interventions is a significant advantage. •  Familiarity with National and State Level (Borno) health ecosystems and government structures is a strong advantage. If you are a proactive and detail-oriented professional with a passion for improving health outcomes through data-driven solutions, we encourage you to apply. Apply Now: Please submit your application through the following link: https://shorturl.at/ZVMBO

Polaris Bank recruiting in Abuja, Anambra, Lagos, Osun

About Us Polaris Bank Limited is a Tier II Nigerian bank that was established by the Central Bank of Nigeria (CBN) on September 21, 2018 to offer commercial banking services, the bank commenced services on the same day, having purchased the assets, and assumed certain of the liabilities, of the defunct Skye Bank. We cater to both individuals and corporate entities through carefully designed Retail, SME, Commercial, Corporate banking as well as products for Government MDAs. We also offer self-service/digital channels offerings leveraging technology to bring banking closer to the customer. The Bank is a market leader in Revenue Collection, both in the public and private sectors, with collection mandates in about 30 of 36 states in Nigeria including Lagos State. We are a key player in financial inclusion and are poised to take banking to the doorsteps of our customers; taking care of the banking needs of different categories of persons and businesses. Polaris Bank enjoys significant brand loyalty from its diverse customer base across demographics, industries and sectors. Job Description Key Result Areas 1. Cash Management • Effect the reconciliation of the Bank’s cash position statement and physical cash in the vault. • Anticipate cash levels and its impact on liquidity and propose alternative strategies to effectively manage it. • Establish optimal cash levels and review branch cash holding limits based on defined criteria. • Demonstrate comprehensive knowledge of the cash management processes and use this knowledge to ensure consistency of practice, control, and identification of efficiency opportunities. 2. Cash Transactions (Deposits & Withdrawals) • Have extensive experience with cash transactions and be able to handle sophisticated transactions. • Familiar with industry regulations and best practices, and be able to provide advanced customer service, • Handle multiple transactions simultaneously and resolve complex issues. 3. Banking Operations Policies • Ensure that operations procedures of different retail banking transactions designed could be able to facilitate the daily operations running smoothly and all procedures are in compliance with regulatory requirements. • Ensure that the models for evaluating the effectiveness of operational procedures are designed. • Carry out review and evaluation on operational procedures and make necessary adjustments 4. Cheque Printing and Management • Understand how to print and manage cheques using standard software applications. • Enter data, generate, and print cheques, and perform basic tasks such as canceling, replacing, or voiding cheques. 5. ATM Operations and Management • Basic understanding of how to operate and manage an ATM, • knowledge of standard procedures for conducting transactions and basic maintenance tasks. 6. Transaction Processing • Monitor cashing of different kinds of cheques after verifying the amounts and checking the deposit slips • Approve acceptance of deposit and withdrawal by cash or cheque or fund transfer within the bank or to other banks (e.g., remittance), in local or foreign currencies within an assigned limit after verifying information related to the transaction. • Ensure that transactions comply to internal guidelines regarding anti-money laundering to detect any suspicious transactions and report to management promptly. 7. Customer Service Management • Handle more complex customer enquiries and issues. • Manage conflicts and complaints. • Provide additional information on products and services. • Manage multiple customer’s needs simultaneously and maintain effective and efficient customer service standards. 8. Fixed Asset Maintenance and Reconciliation • Understand the core concepts of Fixed Asset Maintenance and Reconciliation. • Create and maintain simple asset records and perform basic reconciliations. • Identify and locate fixed assets, record their acquisition cost and depreciation. • Perform basic maintenance tasks such as cleaning and inspection. Key Performance Indicators 1. Cash Management • 100% of accuracy in reconciliation of the Bank’s physical cash and cash position statement. • Zero cases of low cash levels. • Optimal cash levels. 2. Cash Transactions (Deposits & Withdrawals) • Percentage of sophisticated cash transactions successfully handled based on their complexity level. • 100% adherence to industry regulations and best practices related to cash transactions. • Number of non-compliance issues identified during internal or external audits. • 100% accuracy while handling multiple transactions simultaneously. 3. Banking Operations Policies • Percentage of operational procedures that are in compliance with relevant regulatory requirements. • Number of non-compliance issues identified during internal or external audits. • Rate of success of design and implementation of models for evaluating the effectiveness of operational procedures. • Average time taken to complete different retail banking transactions. 4. Cheque Printing and Management • Accuracy of cheques printed. • Zero cases of mistakes on cheques. 5. ATM Operations and Management • Percentage of transactions conducted without errors or discrepancies. • 100% adherence to standard procedures for conducting transactions and basic maintenance tasks at the ATM. • Percentage of scheduled basic maintenance tasks completed within the defined timeline. • Number of complaints received related to ATM operations or maintenance issues. 6. Transaction Processing • 100% of cheques accurately verified for amounts and deposit slips checked. • 100% of transactions approved correctly without errors or discrepancies. • Number of suspicious transactions detected and promptly reported to management. • Number or percentage of compliance-related findings or issues identified during internal or external audits. 7. Customer Service Management • Reduce average time taken to resolve complex customer issues and complaints by 50% • Percentage of market research projects or studies completed within the defined timeline. • Number of actionable insights derived from market research that inform business decisions and improve customer service. • 100% accuracy of information provided to customers about Bank’s product and services. • Average rating of 3 on a 5 point-scale customer satisfaction index. 8. Fixed Asset Maintenance and Reconciliation • 100% accuracy of asset records. • 100% accuracy of identification and location of fixed assets • Complete schedules maintenance tasks on time 100% of the time. • Zero cases of fixed assets falling short of cleanliness and inspection standards. Requirements • Bachelor’s degree in Banking & Finance, Business Administration or any related field. • At least 0-2 years of cognate experience. • Additional academic qualification is an added advantage. • Relevant professional qualification e.g., CCSP, CRM, NIM, ICSN, CIBN, etc. is an added advantage. Link https://polarisbanklimited.zohorecruit.com/jobs/Careers/74

Moniepoint Inc. is Hiring: IT Support Officer – Gombe, Lagos, Osun

Moniepoint Inc. is Hiring: IT Support Officer – Gombe, Lagos, Osun Moniepoint Inc., Africa’s all-in-one financial ecosystem, is seeking a proactive and technically skilled IT Support Officer to join our IT team. As a key player in supporting over 10 million businesses and individuals, Moniepoint Inc. offers seamless payments, banking, credit, and business management tools. As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions and processes $22 billion monthly for its customers while operating profitably. Position: IT Support Officer Locations: Gombe, Lagos, Osun, Nigeria About the Role: The IT Support Officer will be responsible for providing first-level support to end-users, maintaining IT systems, and ensuring seamless day-to-day operations across the organization’s technology infrastructure. Principal Duties and Responsibilities: •  Provide first-line support for hardware, software, and network issues. •  Set up and configure user devices, printers, and other IT devices. •  Install, configure, and maintain software applications and operating systems. •  Respond to service desk tickets, ensuring prompt and accurate resolution of issues. •  Troubleshoot, debug, and upgrade existing software and hardware. •  Maintain and manage inventory of IT equipment, including laptops, routers, and peripherals. •  Provide basic network troubleshooting, including connectivity issues, Wi-Fi support, and IP configuration. •  Collaborate with other departments to support and implement IT-related projects and upgrades. •  Document troubleshooting steps, solutions, and IT procedures for future reference. •  Assist in the maintenance and updating of internal IT documentation and user guides. •  Work with vendors or escalate unresolved issues to higher-level support or external providers as needed. •  Escalate complex issues. To Succeed in This Role, You Need to Have: •  1-2 years of experience in IT support, helpdesk, or technical support role. •  Basic understanding of Windows and/or macOS environments, Microsoft Office Suite, and standard IT hardware. •  Familiarity with Active Directory, remote support tools, and basic networking concepts. •  Excellent problem-solving skills and the ability to prioritize and manage multiple tasks. •  Strong interpersonal and communication skills with a customer-focused attitude. •  Ability to work independently and as part of a team. •  Higher Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field. •  Experience with IT ticketing systems (e.g., Jira, Zendesk, ServiceNow). What We Can Offer You: •  Culture: A people-first environment that values every team member’s well-being, opinions, and voices. •  Learning: A learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. •  Compensation: An attractive salary, pension, and health insurance. What to Expect in the Hiring Process: •  A technical interview with a member of the Infrastructure team. •  A behavioral and technical interview with a member of the executive team. •  All interview stages are Virtual. If you are a proactive and technically skilled IT professional, we encourage you to apply. To learn more about this opportunity and submit your application, please visit: https://job-boards.eu.greenhouse.io/moniepoint/jobs/4607683101?utm\_source=Jobsregion To learn more about the IT Support Officer position in Osun and submit your application, please visit: https://job-boards.eu.greenhouse.io/moniepoint/jobs/4607673101?utm\_source=Jobsregion