Telecom Field Support Engineer (Lagos Island) at Careers Verified

At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. 

Telecom Field Support Engineer (Lagos Island)

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 1 – 2 years
  • Location: Lagos
  • City: Lagos Island
  • Job Field: Engineering / Technical 
  • Salary Range₦: 100,000 – ₦150,000/month
  • Manage incidents, respond to requests for technical assistance in person, via phone & email
  •  Responsible for supporting post-sales customer activity remotely and on-site.
  •  Responsible for carrying out detailed Site Survey & maintain proper documentation
  •  Perform installation and implementation and network integration at customer’s site
  •  Promptly investigate, resolve & report any incidents, errors, events or deviations.
  •  Ensure installation, maintenance and troubleshooting is carried out within agreed OLA.
  •  Responsible for resolving concerns on signal strength, signal to noise ratio and similar parameters in accordance to approved standard.
  • Share insight & appropriate action against bandwidth consumption, virus infection and security threats.
  • Track and route problems and requests and document resolutions
  • Prepare daily activity reports
  • Inform management of recurring problems

Essential Attributes 

  • Proficient in WiFi, WiMAx, LTE, TCP/IP, WLAN, Ethernet, LAN, WAN, Device/Network level Troubleshooting, Computers (OS & Application Level), Analytical, Internet and Tech savvy, Customer Focused, Team Player,
  • Desired Attributes Relevant Industry Experience, been on the front end handling customers and team.

Qualifications 

  • HND / Graduate in Electrical/Electronics/Computer/Communication/Info Tech

Desired Experience 

  • 1 to 2 years in the telecom sector

Candidates who reside on the island is most preferred.

Method of Application 

Interested and qualified? Go to Careers Verified on docs.google.com to apply

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