Hotel House Keeper/Janitor at Venmac Resources Limited

Venmac Resources Limited is a hotel management company with an unmatched experience in the hospitality Industry. 

Hotel House Keeper/Janitor

  • Job Type: Full Time
  • Qualification: Others
  • Experience: 4 – 10 years
  • Location: Abuja
  • Job Field: Janitorial Services 
  • Salary Range₦: 30,000 – ₦50,000/month
  • Enters and prepares the room for cleaning.
  • Dusts the room and furniture.
  • Replenishes guestroom and bath supplies.
  • Cleans the bathroom.
  • Cleans the closet.
  • Vacuum and rack the carpet.
  • Checks and secures the rooms.
  • Replenish amenities according to the operational standards.
  • Deliver and retrieve items on loan to guests e.g. ironing and ironing boards
  • Ensure security of guest rooms and privacy of guests
  • Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning, etc.) as required
  • Cleans guest bathroom/bedroom/floor corridor.
  • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
  • Maintain positive guest relations at all times.
  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
  • Empty trash containers and ashtrays.
  • Remove all dirty terry and replace with the clean par to the designated layout.
  • Remove soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain, and floor.
  • Replace facial, toilet tissue, and bathroom amenities in the correct amount and location.
  • Inspect the condition of bathrobes and replace soiled/damaged ones.
  • Remove dirty bed linen and makeup the bed with clean linen.
  • Replace laundry bags and slips.
  • Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure the correct amount and placement of hangers, extra blankets/pillows, and luggage racks.
  • Dust and polish all furniture.
  • Realign furniture to the floor plan.
  • Responsible for replenishment of guest complimentary water.
  • Responsible for the cleanliness and maintenance of his work area.
  • Responsible for the Hotel property in the work area.
  • Attends to guest calls, guest requests /guest complaints in the area assigned to him.
  • Authorize to enter guestrooms for cleaning and providing turndown services as per requirement.
  • Responsible for following the standard operating procedures.
  • Responsible for achieving and exceeding the guest satisfaction score.
  • Update the status of rooms cleaned on the assignment sheet.
  • Return and restock cart at end of shift.

Method of Application 

Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

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