Head of Operations, Merchant Lending at Damen & Jordan Partners

Damen & Jordan Partners began operations in Nigeria in 2017 and is mainly focused on providing business support and business development services to small and medium scale businesses in Africa and market entry services to foreign companies looking at doing business in Africa.

Head of Operations, Merchant Lending

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 8 years
  • Location: Lagos
  • Job Field: Sales / Marketing / Retail / Business Development 

Summary

  • This role involves leading and optimizing the company’s operational strategies, ensuring efficient and compliant processes, and managing cross-functional teams.
  • The ideal candidate will have a strong background in merchant lending operations, process optimization, and risk management, with experience in merchant loan processing, team leadership, and business operations.

Key Responsibilities

  • Oversee end-to-end merchant loan operations, from application to disbursement and repayment.
  • Develop and refine operational workflows for speed and accuracy.
  • Monitor loan performance and flag risk or irregularities.
  • Collaborate with cross-functional teams (Sales, Risk, Tech) to ensure process alignment.
  • Ensure compliance with internal policies and regulatory requirements.
  • Lead and develop a small team, driving high performance and accountability.

Requirements

  • Minimum of 8 years’ experience, specifically managing large-ticket merchant loans (billions of Naira).
  • Strong knowledge of credit risk assessment, financial modeling, and loan structuring.
  • Excellent understanding of Nigerian financial regulations and lending standards.
  • Strong analytical, negotiation, and communication skills.

Method of Application 

Interested and qualified candidates should send their CV to: [email protected]  using the job title as the subject of the mail.

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