Front Office Officer/Receptionist at a Foremost Hotel

Front Office Officer/Receptionist JOB DESCRIPTION Job Requirements Method of Application Interested and qualified candidates should apply using the link below https://www.myjobmag.com/job-application/959049
Posted in Jobs
June 19, 2025
Front Office Officer/Receptionist at a Foremost Hotel

Front Office Officer/Receptionist

  • Job Type: Full Time
  • Qualification: BA/BSc/HND , NCE , OND
  • Experience: 5 – 10 years
  • Location: Lagos
  • Job Field: Customer Care  , Hospitality / Hotel / Restaurant 

JOB DESCRIPTION

  • Make and confirm reservations for guests using the hotel PMS
  • Ensure proper room allocation
  • Register and check guests in
  • Provide accurate information about attractions and services
  • Close guest accounts and check guests out
  • Confirm relevant guest information
  • Verify guest’s payment method
  • Issue room keys and direct guests to their rooms
  • Maintain clear and accurate records of guest room bookings
  • Compute all guest billings, accurately post charges to guest rooms and house accounts
  • Receive and transmit messages for guests
  • Listen and respond to guest queries and requests both in-person and by phone
  • Review accounts and charges with guests during the check-out process
  • Process accurate payment of guest accounts
  • Inform housekeeping when rooms have been vacated and are ready for cleaning
  • Monitor visitors to the hotel
  • Enforce rules and policies of the hotel
  • Maintain a neat and orderly front desk and reception area

Job Requirements

  • Excellent communication skills
  • Proficiency in computer programs
  • Planning and organizing abilities
  • Exceptional interpersonal skills
  • Ability to work with different groups of people
  • Multi-tasking abilities
  • Efficient time management skills
  • High school diploma or equivalent required

Method of Application

Interested and qualified candidates should apply using the link below

https://www.myjobmag.com/job-application/959049

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