Woodgate Structure Limited is a Human Resource Management and Business Structuring Company, with a mindset Structured towards Sincerity of Purpose, Professionalism and Integrity
Telemarketing Specialist
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Experience
- Location: Abuja
- City: Jabi
- Job Field: Sales / Marketing / Retail / Business Development
Job Description
- A Telemarketer Specialist is responsible for making outbound calls to potential and existing customers to promote products or services, generate leads, and drive sales.
- They engage customers through phone conversations, build rapport, and handle objections to secure sales or gather valuable information.
- Success in this role requires strong communication, persuasion, and customer service skills.
Key Responsibilities
- Outbound Calling: Making a high volume of calls to potential customers using a provided list or database.
- Product/Service Promotion: Clearly explaining product features, benefits, and pricing to customers.
- Lead Generation: Identifying and qualifying potential sales leads for the sales team.
- Relationship Building: Developing rapport with customers and building a positive relationship to encourage future business.
- Objection Handling: Addressing customer concerns and overcoming objections to close sales.
- Sales Target Achievement: Meeting or exceeding sales targets and quotas.
- Data Entry and Reporting: Maintaining accurate records of calls, sales, and customer interactions.
- Customer Service: Handling customer inquiries, complaints, and providing support.
- Product Knowledge: Staying informed about product updates, features, and pricing.
- Market Research: Gathering feedback and insights from customers to improve products or services.
Required Skills
- Communication Skills: Excellent verbal communication, clear and confident phone manner.
- Persuasion and Negotiation: Ability to influence customer decisions and close sales.
- Customer Service Skills: Patience, empathy, and the ability to handle customer interactions effectively.
- Sales Skills: Ability to identify customer needs, present solutions, and close deals.
- Time Management and Organization: Ability to manage a high volume of calls and prioritize tasks.
- Product Knowledge: Understanding of the products or services being offered.
- Resilience: Ability to handle rejection and maintain a positive attitude.
- Technical Skills: Basic computer skills and familiarity with CRM software.
Salary
N200,000 – N250,000 Monthly.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the job title and their name as the subject of the mail.