Vacancy: Telemarketing Specialist at Woodgate Structure Limited

Woodgate Structure Limited is a Human Resource Management and Business Structuring Company, with a mindset Structured towards Sincerity of Purpose, Professionalism and Integrity

Telemarketing Specialist

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience
  • Location: Abuja
  • City: Jabi
  • Job Field: Sales / Marketing / Retail / Business Development 

Job Description

  • A Telemarketer Specialist is responsible for making outbound calls to potential and existing customers to promote products or services, generate leads, and drive sales.
  • They engage customers through phone conversations, build rapport, and handle objections to secure sales or gather valuable information.
  • Success in this role requires strong communication, persuasion, and customer service skills.

Key Responsibilities

  • Outbound Calling: Making a high volume of calls to potential customers using a provided list or database.
  • Product/Service Promotion: Clearly explaining product features, benefits, and pricing to customers.
  • Lead Generation: Identifying and qualifying potential sales leads for the sales team.
  • Relationship Building: Developing rapport with customers and building a positive relationship to encourage future business.
  • Objection Handling: Addressing customer concerns and overcoming objections to close sales.
  • Sales Target Achievement: Meeting or exceeding sales targets and quotas.
  • Data Entry and Reporting: Maintaining accurate records of calls, sales, and customer interactions.
  • Customer Service: Handling customer inquiries, complaints, and providing support.
  • Product Knowledge: Staying informed about product updates, features, and pricing.
  • Market Research: Gathering feedback and insights from customers to improve products or services.

Required Skills

  • Communication Skills: Excellent verbal communication, clear and confident phone manner.
  • Persuasion and Negotiation: Ability to influence customer decisions and close sales.
  • Customer Service Skills: Patience, empathy, and the ability to handle customer interactions effectively.
  • Sales Skills: Ability to identify customer needs, present solutions, and close deals.
  • Time Management and Organization: Ability to manage a high volume of calls and prioritize tasks.
  • Product Knowledge: Understanding of the products or services being offered.
  • Resilience: Ability to handle rejection and maintain a positive attitude.
  • Technical Skills: Basic computer skills and familiarity with CRM software.

Salary
N200,000 – N250,000 Monthly.

Method of Application

Interested and qualified candidates should send their CV to: [email protected] using the job title and their name as the subject of the mail.

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