Vacancy: IT Support Technician at Cavista

IT Support Technician

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 1 – 3 years
  • Location: Lagos
  • City: Ilupeju
  • Job Field: ICT / Computer 

Job Description

We are seeking a highly skilled FEMALE IT Support Technician to provide technical assistance and support for hardware, software, and network related issues across the organization. The ideal candidate will be responsible for troubleshooting IT problems, maintaining systems, and ensuring smooth day to day operations for end users. This role requires expertise in Microsoft Azure, cloud infrastructure, and IT security best practices.

Responsibilities

  • Provide first-line technical support to employees by diagnosing and resolving hardware, software, and network-related issues.
  • Install, configure, and maintain computers, printers, mobile devices, and other IT equipment to ensure optimal performance.
  • Monitor and maintain IT infrastructure, including servers, networks, and security systems, with a focus on MicrosoftAzure cloud services.
  • Manage Azure Active Directory (Azure AD) for user account provisioning, access controls, and security policies.
  • Assist with user account management, including password resets, access requests, and system configurations.
  • Respond to IT service requests and incidents in a timely manner, ensuring minimal disruption to operations.
  • Perform system updates, patches, and software installations to maintain security and efficiency.
  • Assist in IT asset inventory management, tracking and documenting IT equipment and licenses.
  • Support remote employees by troubleshooting VPN, cloud-based systems, and remote desktop environments.
  • Collaborate with the IT team on projects, upgrades, and implementation of new technologies, particularly Azure-based solutions.
  • Implement Azure security best practices, including role-based access control (RBAC), identity protection, and endpoint security.
  • Provide user training and guidance on IT best practices, cloud-based collaboration tools, and security protocols.

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • 1-3 years of experience in IT support, helpdesk, or technical support roles.
  • Proficiency in troubleshooting Windows, macOS, and Linux operating systems.
  • Hands-on experience with Microsoft Azure administration, including Azure AD, virtual machines, and cloud security.
  • Strong knowledge of Active Directory, Office 365, networking protocols, and cloud-based services.
  • Familiarity with ticketing systems and IT service management frameworks (e.g., ITIL).
  • Knowledge of cybersecurity best practices, firewalls, and endpoint security.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong problem-solving skills, customer service orientation, and excellent communication abilities.

Method of Application

Interested and qualified? Go to jobs.smartrecruiters.com to apply

Related Posts

Vacancy: Branch / Commercial Sales Manager at Microsoft

Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer web browser. Branch / Commercial Sales Manager Overview ResponsibilitiesDeep Proactive Engagement: Mastering Key Skills QualificationsRequired/minimum qualifications: Additional or preferred qualifications: Method of Application Interested and qualified? Go to Microsoft on jobs.careers.microsoft.com to apply

Vacancy: Marketing and Sales Officer at Workforce Group

Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Marketing and Sales Officer Requirements Method of Application Interested and qualified? Go to Workforce Group on docs.google.com to apply

Leave a Reply

Your email address will not be published. Required fields are marked *

You Missed

Vacancy: Branch / Commercial Sales Manager at Microsoft

Vacancy: Branch / Commercial Sales Manager at Microsoft

Vacancy: Marketing and Sales Officer at Workforce Group

Vacancy: Marketing and Sales Officer at Workforce Group

Vacancy: Head, Institutional Sales at Alan & Grant

Vacancy: Head, Institutional Sales at Alan & Grant

Vacancy: English Teacher at St. Francis Catholic Secondary School

Vacancy: English Teacher at St. Francis Catholic Secondary School

Vacancy: Tax Associate at Secom Limited

Vacancy: Tax Associate at Secom Limited

Vacancy: Head of Chambers at ECLAT HR Consulting

Vacancy: Head of Chambers at ECLAT HR Consulting