Vacancy: Facility Operations Manager at Resource Intermediaries Limited

Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development At RIL people management is at the heart of ALL we do; easing business burdens is why we do it.

Facility Operations Manager

Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 3 – 5 years
Location: Lagos
Job Field: Engineering / Technical

Job Overview

The Facility Operations Manager is responsible for the centralized oversight and operational management of multiple hospitality properties across Lagos.
This role ensures that all facilities under the hospitality chain are optimally maintained, compliant with regulatory standards, and aligned with the organization’s service delivery expectations.
The position involves managing a network of skilled artisans, vendors, and on-site teams to ensure uninterrupted operations, cost efficiency, and a consistent guest experience.

Key Responsibilities

Direct all facility management functions across multiple hospitality locations, ensuring asset integrity, service uptime, and operational continuity.
Supervise and coordinate a mobile network of skilled artisans (electrical, plumbing, HVAC, carpentry, etc.) to deliver timely and high-quality maintenance support across all properties.
Implement and monitor preventive and corrective maintenance schedules to minimize downtime and prolong equipment lifecycle.
Manage third-party service providers and vendor contracts, ensuring service level agreements (SLAs), compliance standards, and performance metrics are consistently met.
Prepare, track, and manage facility operational budgets; ensure cost control, financial accountability, and resource optimization.
Lead and evaluate the performance of on-site facility teams, ensuring alignment with organizational KPIs and operational benchmarks.
Enforce adherence to health, safety, and environmental (HSE) policies, building codes, and regulatory requirements across all sites.
Implement facility-wide sustainability and energy efficiency initiatives to reduce operating costs and environmental impact.
Develop and maintain emergency preparedness procedures, risk mitigation frameworks, and business continuity plans.

Requirements

Bachelor’s degree in Facility Management, Engineering, Estate Management, or Business Administration.
Minimum of 3–5 years of experience managing multi-site facility operations, preferably within the hospitality or service sector.
Proven ability to manage a distributed network of technical personnel and service providers.
Strong budgeting, data analysis, and resource planning skills.
Proficiency in Microsoft Office; working knowledge of CAFM or IWMS platforms is an advantage.
Demonstrated ability to drive operational efficiencies, enforce compliance, and manage facility-related risks across multiple locations.
Excellent organizational, communication, and leadership capabilities.