Goonite Hygiene is a full-service manufacturing and distribution company managing and controlling the entire manufacturing and distribution value chain. Our services cover manufacturing, distribution, sales, and promotions with best-in-class execution. Goonite Hygiene is established in October 2021.
E-commerce & Social Media Associate
- Job Type: Full Time
- Qualification: BA/BSc/HND , OND
- Experience: 2 – 3 years
- Location: Lagos
- Job Field: Media / Advertising / Branding
Job Overview
- We are looking for a creative, detail-oriented, and tech-savvy E-commerce & Social Media Associate to manage our online presence and drive digital sales.
- The ideal candidate will be responsible for listing products on e-commerce platforms, managing our social media pages, and converting online engagement into actual sales, especially through WhatsApp and Instagram.
Key Responsibilities
- Manage product listings, orders, and inquiries on e-commerce platforms (e.g., Jumia, Konga, etc.).
- Write compelling product descriptions and upload high-quality images.
- Build and manage WhatsApp communities for customer retention and direct sales.
- Use WhatsApp and Instagram to promote products, engage leads, and close sales.
- Develop creative content that aligns with the brand’s voice and audience.
- Monitor social media trends and leverage them to increase engagement.
- Suggest improvements to boost online visibility and conversions
- Collaborate with graphic designers or content creators as needed
- Follow up with customers promptly, respond to inquiries, and handle basic order tracking.
- Support the marketing team in product awareness campaigns through repost and product updates.
- Maintain daily records of sales, chats, and customer engagement activities.
- Respond to DMs, comments, and tags in a timely and professional manner.
Requirements
- Minimum of OND / HND / BSc Degree in Marketing, Communications, Business, or a related field.
- 2 – 3 years experience in social media management or e-commerce (internship included).
- Proficiency in Instagram, WhatsApp Business, and at least one e-commerce platform.
- Excellent written communication and customer service skills.
- Basic graphic design or Canva skills is an added advantage.
- Previous experience in selling FMCG or consumer products online.
- Can communicate fluently in English, Pidgin, or local dialects.
Method of Application
Interested and qualified candidates should send their updated CV to: [email protected] using the Job Title as the subject of the email.