Vacancy: E-commerce & Social Media Associate at Goonite Hygiene

Goonite Hygiene is a full-service manufacturing and distribution company managing and controlling the entire manufacturing and distribution value chain. Our services cover manufacturing, distribution, sales, and promotions with best-in-class execution. Goonite Hygiene is established in October 2021.

E-commerce & Social Media Associate

  • Job Type: Full Time
  • Qualification: BA/BSc/HND , OND
  • Experience: 2 – 3 years
  • Location: Lagos
  • Job Field: Media / Advertising / Branding 

Job Overview

  • We are looking for a creative, detail-oriented, and tech-savvy E-commerce & Social Media Associate to manage our online presence and drive digital sales.
  • The ideal candidate will be responsible for listing products on e-commerce platforms, managing our social media pages, and converting online engagement into actual sales, especially through WhatsApp and Instagram.

Key Responsibilities

  • Manage product listings, orders, and inquiries on e-commerce platforms (e.g., Jumia, Konga, etc.).
  • Write compelling product descriptions and upload high-quality images.
  • Build and manage WhatsApp communities for customer retention and direct sales.
  • Use WhatsApp and Instagram to promote products, engage leads, and close sales.
  • Develop creative content that aligns with the brand’s voice and audience.
  • Monitor social media trends and leverage them to increase engagement.
  • Suggest improvements to boost online visibility and conversions
  • Collaborate with graphic designers or content creators as needed
  • Follow up with customers promptly, respond to inquiries, and handle basic order tracking.
  • Support the marketing team in product awareness campaigns through repost and product updates.
  • Maintain daily records of sales, chats, and customer engagement activities.
  • Respond to DMs, comments, and tags in a timely and professional manner.

Requirements

  • Minimum of OND / HND / BSc Degree in Marketing, Communications, Business, or a related field.
  • 2 – 3 years experience in social media management or e-commerce (internship included).
  • Proficiency in Instagram, WhatsApp Business, and at least one e-commerce platform.
  • Excellent written communication and customer service skills.
  • Basic graphic design or Canva skills is an added advantage.
  • Previous experience in selling FMCG or consumer products online.
  • Can communicate fluently in English, Pidgin, or local dialects.

Method of Application

Interested and qualified candidates should send their updated CV to: [email protected] using the Job Title as the subject of the email.

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