Vacancy: Customer Service Representative at Quaillan Company Ltd

Sexpenditure was born in 2013 as a Supplier of erotic items, the fruit of work of persistence and years of dedication and specialization in the distribution in other sectors, we are a young and dynamic team, we are passionate about new technologies, design and innovation in areas such as this one. We are located in Lagos Nigeria, Abuja Nigeria.

Customer Service Representative

  • Job Type: Full Time
  • Qualification: BA/BSc/HND , OND
  • Experience:1 year
  • Location: Lagos
  • City: Surulere
  • Job Field: Customer Care 
  • Salary Range: ₦50,000 – ₦100,000/month

We’re looking for a smart, articulate, and empathetic Customer Care Representative to join our Lagos team. You’ll be handling inquiries, managing sales chats, resolving issues, and ensuring every client walks away satisfied and confident.

Key Responsibilities:

  • Respond to customer inquiries via WhatsApp, phone, and in-store with professionalism and warmth
  • Provide detailed product information, upsell where necessary, and process orders smoothly
  • Follow up with clients to ensure satisfaction and encourage repeat business
  • Manage complaints tactfully and resolve issues quickly
  • Update customer records and keep track of sales and interactions
  • Collaborate with the sales and logistics team to ensure timely deliveries
  • Maintain discretion and uphold client confidentiality at all times.

Requirements:

  • Smart, articulate, and emotionally intelligent
  • Previous customer service or retail experience is an advantage
  • Comfortable speaking about adult products in a mature, respectful, and educational way
  • Good command of English (spoken and written)
  • Strong attention to detail and a problem-solving mindset
  • Ability to work under pressure and multitask
  • Familiarity with WhatsApp Business, Instagram, and basic digital tools
  • Must live within Surulere and its environs 

Perks:

  • Competitive salary(increment twice yearly) + performance-based bonuses
  • Friendly and supportive team
  • Training and career growth opportunities
  • A modern, fun, and professional work environment

Method of Application

Interested and qualified candidates should apply using the link below.

USE THIS LINK TO APPLY

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