Sexpenditure was born in 2013 as a Supplier of erotic items, the fruit of work of persistence and years of dedication and specialization in the distribution in other sectors, we are a young and dynamic team, we are passionate about new technologies, design and innovation in areas such as this one. We are located in Lagos Nigeria, Abuja Nigeria.
Customer Service Representative
- Job Type: Full Time
- Qualification: BA/BSc/HND , OND
- Experience:1 year
- Location: Lagos
- City: Surulere
- Job Field: Customer Care
- Salary Range: ₦50,000 – ₦100,000/month
We’re looking for a smart, articulate, and empathetic Customer Care Representative to join our Lagos team. You’ll be handling inquiries, managing sales chats, resolving issues, and ensuring every client walks away satisfied and confident.
Key Responsibilities:
- Respond to customer inquiries via WhatsApp, phone, and in-store with professionalism and warmth
- Provide detailed product information, upsell where necessary, and process orders smoothly
- Follow up with clients to ensure satisfaction and encourage repeat business
- Manage complaints tactfully and resolve issues quickly
- Update customer records and keep track of sales and interactions
- Collaborate with the sales and logistics team to ensure timely deliveries
- Maintain discretion and uphold client confidentiality at all times.
Requirements:
- Smart, articulate, and emotionally intelligent
- Previous customer service or retail experience is an advantage
- Comfortable speaking about adult products in a mature, respectful, and educational way
- Good command of English (spoken and written)
- Strong attention to detail and a problem-solving mindset
- Ability to work under pressure and multitask
- Familiarity with WhatsApp Business, Instagram, and basic digital tools
- Must live within Surulere and its environs
Perks:
- Competitive salary(increment twice yearly) + performance-based bonuses
- Friendly and supportive team
- Training and career growth opportunities
- A modern, fun, and professional work environment
Method of Application
Interested and qualified candidates should apply using the link below.