Solar has long been a pioneer in the design and manufacture of innovative energy solutions. Today the company is a leading provider of industrial gas turbine engines, compressors and mechanical drive packages. Solar provides best-in-class life-cycle support and innovative connected product technology to drive top value for customers.
Area Service Manager
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Experience
- Location: Rivers
- City: Port Harcourt
- Job Field: Sales / Marketing / Retail / Business Development
Responsibilities
- Creates and manages field service infrastructure; establishes and maintains the training readiness of the organization.
- Directs, motivates and develops the team.
- Supports the culture and values of the organization.
- Facilitates smooth workflow; ensures high standards and quality of technical work.
- Drives the development of work plans, budgets, schedules and evaluation criteria for field service activities, projects and personnel.
- Designs and prices field services to meet demand and both timing and financial targets; negotiates customized technical support agreements.
Skills:
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
- Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
- Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
- Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Method of Application
Interested and qualified? Go to Solar Turbines on cat.wd5.myworkdayjobs.com to apply