Vacancy: Area IT Manager at Hapag-Lloyd AG

With a fleet of 258 modern container ships and a total transport capacity of 1.9 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. The Company has...
Posted in Jobs
July 13, 2025
Vacancy: Area IT Manager at Hapag-Lloyd AG

With a fleet of 258 modern container ships and a total transport capacity of 1.9 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. The Company has around 14,000 employees and 400 offices in 135 countries.

Area IT Manager

  • Job Type: Full Time
  • Qualification: BA/BSc/HND , OND
  • Experience: 7 years
  • Location: Lagos
  • Job Field: ICT / Computer 

Position Overview:

  • Responsible for the day-to-day troubleshooting and support of all computers, local area network (LAN), wide area network (WAN), telephone-related problems and the maintenance of same. Providing these services in an effective and efficient manner will ensure maximum access to Information Technology services and resources

Key Responsibilities

  • Be the interface to HL Regional and Central IT functions and their Outsourcing Partners.
  • Provide first-level helpdesk support and work closely with the Information Technology Service Desk (ITSD)
  • Responsible for the user onboarding and all users’ authorizations
  • Responsible for IT asset management and maintaining regular IT inventories within the Area.
  • Responsible for the local IP telephone lines and all telecommunications including mobile phones.
  • Responsible for the management of all non-standard equipment (hardware and software).
  • Ensure that the defined processes are working in a timely manner.
  • Assist with the sourcing of all IT-related products.
  • Review and audit of system access rights.
  • Liaise with local vendors for cabling support.
  • Ensure smooth running of the data centre.
  • Responsible for ensuring IT-related equipment is under regular maintenance and fully insured.
  • Prepare and maintain BCP (including testing and fire drills) for the Area.
  • Responsible for Area QEM and supporting the sustainability team on initiatives & targets.
  • Responsible for Local Data Protection (DPO) within the Area
  • Support other functions on an ad-hoc basis for all IT hardware, software and systems-related issues.
  • Support Area Management on assigned tasks, presentations and special projects when required.
  • Assist all the functions in the organization of the Business Events – IT and system support.
  • Prepare and monitor IT budget forecast.
  • Service Oriented and support Central/Regional IT Projects.
  • Support all Third-Party Agents within the Area
  • Provide first line advisory to ITCs within the Area

Education, Experience & Key Competencies:

  • University Degree/Diploma in IT field
  • 7 years’ experience
  • Fluent in verbal as well as written communication in English & French
  • Solid Communication skills
  • Microsoft Windows Operating System (both client and server sides) and AWS-Cloud knowledge.
  • E-Mail-Administration knowledge
  • IT-Hardware knowledge
  • Network & Security Systems knowledge.
  • MCSE/CCNA/AWS Certifications
  • Ability to work effectively in a team environment and good interpersonal skills
  • Comprehensive knowledge of user application systems (FIS, SAP, CRM, COMPASS, M365)
  • Knowledge in Networks (LAN, WAN) and communication systems
  • Highly analytic and independent way of working
  • Ability to present complex correlations in a clear way
  • Knowledge of user application systems and Proficient in Microsoft programs Fairly social thus learns quickly when faced with new problems, analyzing both successes and failures for clues to improvement
  • Maintains two-way dialogue with others on work and results
  • Drive for results – can be counted on to meet/exceed goals consistently
  • Ability to convey information effectively and convincingly

Method of Application

Interested and qualified? Go to Hapag-Lloyd AG on hapaglloyd.softgarden.io to apply

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