Supermarket Supervisor at a Fast Growing Supermarket

Supermarket Supervisor

Job Type: Full Time
Qualification: BA/BSc/HND , NCE , OND
Experience: 1 year
Location: Abuja
Job Field: Sales / Marketing / Retail / Business Development

About the Role:

We are seeking a committed and disciplined Supermarket Supervisor to provide strong leadership and hands-on supervision to our cashiers and sales attendants. The ideal candidate should be passionate about enforcing high standards of staff behavior, ensuring teamwork, and creating a positive, customer-friendly atmosphere while supporting smooth store operations.

Key Responsibilities:

Supervise and coordinate the activities of cashiers, sales attendants, and other front-line staff to ensure discipline, professionalism, and excellent customer service at all times.
Set clear expectations for staff behavior, punctuality, grooming, and work ethics, and ensure compliance with company policies.
Ensure shelves are properly stocked, displays are neat, and the sales floor is clean and organized.
Oversee cash handling processes, monitor point-of-sale activities, and ensure accuracy in transactions.
Monitor inventory levels, assist in restocking, and support periodic stock counts.
Address customer complaints promptly and professionally, ensuring customer satisfaction.
Collaborate with the branch manager to meet sales targets and implement store policies effectively.

Qualifications & Experience:

Minimum of OND, HND, or B.Sc. in any field.
Experience in a supervisory role within a supermarket or retail setting is preferred
Strong leadership skills with the ability to correct, discipline, and motivate team members.
Excellent communication, interpersonal, and conflict resolution skills.
Ability to work under pressure and manage multiple priorities.
Honest, proactive, and results-oriented.