Product Team Lead (WASH) at LAPO Microfinance Bank Limited

LAPO Microfinance Bank is a pro-poor financial institution committed to the social and economic empowerment of low-income households through provision of access to responsive financial services on a sustainable basis.

Product Team Lead (WASH)

Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 3 – 5 years
Location: Edo , Lagos
Job Field: Banking

The Product Team Lead (WASH) (Water, Sanitation, and Hygiene) is responsible for the strategic coordination, performance management, and capacity building of the Relationship Managers (WASH). The Team Lead will oversee loan disbursements, portfolio quality, and savings mobilization within the WASH portfolio while also developing and managing business leads in the water, sanitation, and hygiene sector. This role ensures effective delivery of LAPO’s WASH financial products and alignment with regulatory and institutional goals.

Job Details

DUTIES & RESPONSIBILITIES

Supervise and support WASH RMs in achieving disbursement, client mobilization, and portfolio quality targets.
Identify new partnership opportunities to scale up WASH products
Monitor field activities and ensure that RMs deliver timely and quality services across all assigned regions.
Review and validate weekly and monthly performance reports submitted by WASH RMs.
Identify gaps in performance and implement corrective training, tools, or support.
Ensure compliance with operational policies, loan documentation, and financial inclusion standards.
Lead the identification, negotiation, and onboarding of Associations or cooperatives in the WASH ecosystem
Facilitate field visits, impact reviews, and joint activities with partners and community stakeholders.
Track implementation progress and report WASH portfolio performance, risks, and impact outcomes to the Program Manager and update the Water.org reporting Portal on a monthly basis.
Organize periodic refresher training to address gaps amongst Relationship Manager and provide technical assistance to strengthen WASH related product delivery, financial literacy, sanitation awareness, and credit management.
Coordinate regular engagement meetings and communicate with Relationship Managers to monitor progress, address challenges and share best practices.
Escalate systemic issues (e.g., field fraud, major delinquencies, infrastructure breakdowns) to management promptly.

Requirements

EDUCATION AND EXPERIENCE

Education: Minimum of HND or Bachelor’s Degree in any discipline.
Experience: Minimum of 3 years in microfinance, product supervision, or community finance, with at least 1 year of team leadership experience.

Benefits

Competitive Salary
Health Insurance (HMO)
Leave Grant (Allowance)
13th Month
Paid Time Off (PTO):
- Vacation days
- Sick days
- Holidays
Retirement Savings Plan:
- Contributory pension
Insurance:
- Group life insurance
- Workers’ compensation insurance
Professional Development:
- Budget for conferences, workshops, and trainings
- Mentorship opportunities