Vacancy: Program Manager, Talent Strategy & Capacity Building at Hugo Technologies

September 24, 2025

As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even well-funded teams can lack the bandwidth to recruit, train, and integrate the operations staff needed to meet growing demand. 

Program Manager, Talent Strategy & Capacity Building

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 4 years
  • Location: Lagos
  • Job Field: Project Management 

About the Role

  • This role calls for someone who is not only operationally excellent but also strategically minded, able to align program goals with broader organizational outcomes

Key Responsibilities

  • Lead the development of Hugo’s capability index, mapping talent strengths and gaps across the workforce and external talent pools, and aligning insights with business needs..
  • Monitor industry trends and internal data to surface skill gaps early and build proactive strategies for upskilling and staffing readiness.
  • Design and validate high-impact assessments that benchmark cognitive potential, academic aptitude, and workflow readiness, partnering with domain experts to ensure relevance and rigor.
  • Support scalable training program design, working closely with Product and Academy leads to turn insights into targeted learning interventions.
  • Coordinate testing cycles and engagement strategies, managing internal and external assessments in partnership with AI Ops and Delivery teams, ensuring minimal disruption and maximum participation

Requirements
Must-Have Qualifications/Experience:

  • Strategic Thinking: Strong strategic planning and creative problem-solving skills, with the ability to shape new systems and processes from the ground up.
  • Analytical Expertise: Comfort working with unstructured data and high volumes of information, able to navigate complexity and generate meaningful insights.
  • Adaptability: Thrives in fast-evolving, ambiguous environments; can operate without a clear blueprint and still deliver structure and progress.
  • Creative Execution: Ability to ideate and prototype quickly; good at spotting capability gaps and improvising workable, scalable solutions.
  • Communication: Excellent verbal and written communication skills, with the ability to articulate ideas and influence stakeholders across diverse functions.
  • Drive to Action: Demonstrated ability to translate fuzzy problems into structured outputs, using data and qualitative inputs to drive decisions.

Preferred Background:

  • Should have 4+ years in program management, workforce strategy, or related fields, with a significant portion in senior or lead roles.
  • Proven track record of leading large-scale projects
  • Prior experience or exposure to Assessment design, Learning & development (L&D), Organizational development (OD) or psychology, Competency modeling, Workforce capability frameworks, People analytics and/or HR consulting is a strong plus.
  • Demonstrated experience in managing large-scale, cross-functional projects.

What We Provide

  • Hugo offers a hybrid work environment that balances employee flexibility with a collegial, fun office culture.
  • We pride ourselves on offering a dynamic environment where ambitious professionals can make a measurable impact and accelerate their career. Our compensation and benefits are highly competitive.

Method of Application

Interested and qualified? Go to Hugo Technologies on careers.hugotech.co to apply

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Experience
4 years
Work Level
Senior-Level
Employment Type
Full Time

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