We believe that our technology can universally change the way in which financial services are distributed and accessed by the new digital economy RedCloud is a leading technology firm based in London, UK.
Operations Controller
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Experience: 3 – 5 years
- Location: Abuja , Lagos
- Job Field: ICT / Computer
ob Description
- As an Operations Controller, you will be instrumental in providing contract admin support and insightful data analysis to help drive sales performance and profit objectives.
- You will be responsible for sales process adoption and compliance to ensure greater sales effectiveness and efficiency.
- The successful candidate reports to the Operations Manager.
What you will be doing
- Collate customer contract onboarding documents as received from sales.
- Provide pricing and contract support by providing the sales team with high-quality and competitive proposals.
- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions.
- Sources imagery when client cannot provide them.
- Ensures CRM tool is updated with all client information and documents.
- Sets up online training appointments with clients once the onboarding process has been completed.
- Conduct monthly customer calls to ensure client satisfaction.
- Assist with product pricing updates as received from GTM/Account Management Team
- Assist with requests for product additions/amendments.
- Assist with ad-hoc dashboard management for out-of-stock products as reported from the field sales team.
What you should have
- Have Diploma / Degree in Commerce, Marketing, Business Administration, or a related field.
- 3 – 5 years prior experience in a similar role.
- Knowledge of business intelligence tools and strong capabilities in Excel will be an advantage.
- Analytical mind as well as strong commercial acumen.
- Proactive and possess excellent interpersonal and communication skills.
- Experience in matrix environments requiring you to work with a wide range of stakeholders.
- Keen attention to detail and adherence to deadlines.
Benefits
- Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity.
Plus, you will get:
- First Class Salary
- 25 days annual leave increasing to 26 days after your first 12 months in the business.
- Company Equipment.
Method of Application
Interested and qualified? Go to RedCloud Technology on careers.redcloudtechnology.com to apply
