Nicole Sinclair Consulting is a dynamic Human Resources Consulting firm. We are positioned to help nurture your business, its people and maximize vision.
HR & Admin Manager – Victoria Island
- Job Type: Full Time , Onsite
- Qualification: BA/BSc/HND
- Experience: 3 – 5 years
- Location: Lagos
- City: Victoria Island
- Job Field: Human Resources / HR
Our client is a leading trichology and healthy hair-care practice dedicated to excellence, professionalism, and unparalleled client care. We are seeking an exceptional and highly organized HR & Admin Manager to join our dedicated team.
This pivotal role requires a firm, emotionally intelligent, and experienced professional to strengthen our team culture, manage all people operations, and ensure smooth administrative workflows across our fast-paced service environment.
Key Responsibilities
As our HR & Admin Manager, you will be instrumental in managing both our most valuable asset—our people—and the systems that keep us running efficiently.
- Manage end-to-end recruitment for all departments (technicians, admin, operations, support staff).
- Coordinate onboarding and induction, ensuring new hires understand Tresses’ values, SOPs, and expectations.
- Track and facilitate performance reviews in collaboration with department heads.
- Handle attendance monitoring, disciplinary processes, and conflict resolution with fairness and empathy.
- Maintain updated employee files, contracts, leave records, and compliance documents.
- Support employee welfare, engagement, and culture development.
- Ensure all HR processes comply strictly with Nigerian Labour Law.
- Manage company-wide calendars, schedules, meetings, and internal communications.
- Oversee documentation: drafting letters, memos, HR correspondence, reports, and internal notices.
- Maintain accurate digital and physical records (staff files, reports, procurement, SOPs).
- Ensure efficient information flow between the CEO, Operations, Finance, and Admin functions.
- Monitor documentation for procurement, vendor communication, and internal controls.
- Coordinate small events, trainings, onboarding sessions, and internal meetings.
- Maintain and update the Employee Handbook, HR policies, and operational guidelines.
- Ensure staff adhere to Tresses’ standards for professionalism, conduct, confidentiality, and client interaction.
- Support health & safety compliance and escalate facility issues to the Operations Manager.
- Coordinate hair technician trainings with the CEO/Operations Manager.
- Organize quarterly development workshops for admin, operations, and communications staff.
- Identify staff training needs and propose relevant courses or development programs.
REQUIREMENTS
We are looking for a highly capable individual who embodies the following traits:
- 3–5 years of experience in HR, office administration, or operations (service industry experience preferred).
- Excellent people management and communication skills.
- Highly organized, structured, and strong with documentation.
- Ability to enforce rules with fairness, empathy, and consistency.
- Strong writing ability for HR documents, process documents, and reports.
- Confident managing calendars, information flow, and internal communication.
- Deep knowledge of Nigerian labour laws and HR best practices.
- Proficiency in Google Workspace, Excel, and admin/HR software.
Method of Application
Interested and qualified? Go to Nicole Sinclair Consulting on jobs.nicolesinclair.com to apply
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