Crossover Microfinance Bank Limited is a state licensed mfb with the central Bank of Nigeria approval to operate in Lagos state.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Key Responsibilities
- Handle customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist with product information, order tracking, returns, and general support.
- Maintain accurate customer records and interactions in CRM systems.
- Work closely with sales and logistics teams to ensure customer satisfaction.
- Stay informed about our products, promotions, and the latest in trends.
Requirements
- Interested candidates should possess an OND / HND / Bachelor`s Degree
- 2 – 4 years previous experience in customer service.
- Strong communication and problem-solving skills.
- Passion for sports and excellent knowledge of major sports and events.
- Ability to multitask and work in a fast-paced environment.
Application Closing Date
30th December, 2025.
Method of Application
Interested and qualified candidates should send their CV to: royalrecruitment77@gmail.com using the job title as subject of the mail.
