Job Title: ASSISTANT STORE MANAGER work in SUPERMARKET RETAIL
Location: Abuja
Salary: 250,000 Net
Job Summary
Store manager or assistant in Supermarket Retail industry, is responsible for leading a team of Sales Associates to assist customers in their shopping needs.
Remote work
Their duties include hiring and training qualified store employees, taking inventory of products or placing orders as needed and helping Sales Associates handle customer questions or complaints.
RESPONSIBILITIES
Manage store operational requirements by scheduling and assigning employees
Recruit, select, orient and train employees
Maintain results by coaching, counseling and disciplining employees
Prepare annual budget, schedule expenditure, analyze variances and initiate corrective actions
Identify current and future customer requirements by establishing rapport with potential and existing customers
Ensure availability of merchandise and marketing products in store
Secure merchandise by implementing security systems and measures
Protect employees and customers by providing a safe and clean store environment
Maintain the stability and reputation of the store by complying with legal requirements
Provide training to improve the knowledge base of the staff and use cross-training methods to maintain productivity when employees are absent
Manage all controllable costs to keep operations profitable
Manage stock levels and make key decisions about inventory control
Analyze sales figures, forecast future sales and interpret trends to facilitate planning
Ensure standards for quality, customer service, and health and safety are met
Buy vitamins and supplements
Respond to customer complaints and comments
Organize special promotions, displays and events
Update colleagues on business performance, new initiatives, and other pertinent issues
Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market
REQUIREMENTS
Have at least five years’ experience in Store manager or retail and one year experience in leadership
Are able to motivate a team, delegate work fairly, and contribute as a team player
Have a relentless commitment to delivering customer service excellence and building strong customer relationships
Can show knowledge of budgeting, marketing, strategic planning, and vendor relationship management
Have sound knowledge of technology products and the current retail environment
Consistently deliver results and have first-class sales skills
Are highly organized and able to communicate well both verbally and in writing
Have a bachelor’s degree in any subject
Qualified Candidates should send their CVs to lorachevacancy@gmail.com