Distribution and sales of mobile phones and SDA
Customer Care Representatives
- Job Type: Full Time , Onsite
- Qualification: BA/BSc/HND , OND
- Experience: 2 – 4 years
- Location: Lagos , Oyo
- Job Field: Customer Care
Responsible for providing exceptional service to our customers, addressing inquiries and concerns, and ensuring customer satisfaction through effective communication and problem-solving.
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Must reside within the location of duty
- Must have strong customer service background in relevant field.
Method of Application
Interested and qualified candidates should forward their CV to: Raya_hrng@rayatrade.com and copy rayatradehr@gmail.com using the position as subject of email.
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