Vacancy: Customer Engagement Officer at Detopsy Engineering Limited

Detopsy Engineering Limited is an indigenous Nigerian company established by professionals to improve the quality of Engineering Practice and Procedures by developing and maintaining the physical systems that are necessary for the functioning of modern society through Engineering Designs, Inspection, Procurement, and construction services in the areas of Electrical, Instrumentation, Valves, Tanks, Metering, and Automation to oil and gas as well as marine companies.

Customer Engagement Officer

• Job Type: Full Time
• Qualification: BA/BSc/HND
• Experience: 3 years
• Location: Rivers
• City: Port Harcourt
• Job Field: Customer Care 

What You’ll Do

• Engage with customers via email, phone calls and WhatsApp
• Follow up on inquiries, provide product information, and assist with purchases
• Maintain a daily log of customer interactions and feedback
• Collaborate with the sales team to ensure smooth handovers and timely updates
• Identify upselling opportunities and nurture long-term customer loyalty

Who You Are:

• Excellent communicator with a friendly, persuasive tone
• Confident on phone calls and comfortable using WhatsApp Business tools
• Organized, responsive, and great at follow-through
• Previous experience in customer service or sales is a plus
• Passionate about clean energy and helping people make smart choices.

Requirements

• Interested candidates should possess a minimum of HND / B.Sc Degree with 3 years experience.

What We Offer

• Competitive salary and performance bonuses
• Training and growth opportunities
• A vibrant, mission-driven team
• Room to innovate.

Method of Application

Interested and qualified candidates should send their Applications to: careers@detopsyengineering.com using the job title  as the subject of the email.

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