Vacancy: Client Account Executive at Willis Towers Watson

September 26, 2025

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 39,000 employees in more than 120 territories.

Client Account Executive

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 1 – 2 years
  • Location: Lagos
  • Job Field: Insurance 

Job Identification: 202505034

Job Role

  • The Client Account Executive is responsible for managing client accounts, coordinating insurance documentation, handling claims, and supporting business development activities.
  • The role requires close collaboration with clients, insurers, and internal teams to ensure efficient service delivery and accurate record-keeping.

Responsibilities

  • Contract & Underwriting: Prepare slips, endorsements, certificates, and meeting notes; follow up on policy documents.
  • Billing & Payments: Issue debit/credit notes, track payments, and coordinate with accounts.
  • Renewals: Send renewal notices, organize meetings, and update records.
  • Claims: Verify coverage, forward documentation, and monitor claim progress.
  • Reconciliation: Prepare account statements and resolve discrepancies.
  • Documentation: Draft correspondence and maintain organized records.
  • Business Development: Support client outreach, meetings, and CRM updates.
  • Other Tasks: Assist with additional duties as assigned.

Qualifications / Requirements
Education & Experience:

  • Degree in Insurance, Business Administration, or related field.
  • Previous experience in a similar role (1-2 years) within the insurance industry is preferred.

Technical Skills:

  • Strong understanding of insurance processes (underwriting, claims, renewals).
  • Proficiency in office software and internal systems (CRM, document management).

Soft Skills:

  • Excellent communication and client relationship skills.
  • Strong organizational abilities and attention to detail.
  • Ability to work independently and as part of a team.

Method of Application

Interested and qualified? Go to Willis Towers Watson on careers.wtwco.com to apply

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Experience
1 - 2 years
Work Level
Mid-Level
Employment Type
Full Time

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