As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it. We know that even well-funded teams can lack the bandwidth to recruit, train, and integrate the operations staff needed to meet growing demand.
Program Manager, Talent Strategy & Capacity Building
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Experience: 4 years
- Location: Lagos
- Job Field: Project Management
About the Role
- This role calls for someone who is not only operationally excellent but also strategically minded, able to align program goals with broader organizational outcomes
Key Responsibilities
- Lead the development of Hugo’s capability index, mapping talent strengths and gaps across the workforce and external talent pools, and aligning insights with business needs..
- Monitor industry trends and internal data to surface skill gaps early and build proactive strategies for upskilling and staffing readiness.
- Design and validate high-impact assessments that benchmark cognitive potential, academic aptitude, and workflow readiness, partnering with domain experts to ensure relevance and rigor.
- Support scalable training program design, working closely with Product and Academy leads to turn insights into targeted learning interventions.
- Coordinate testing cycles and engagement strategies, managing internal and external assessments in partnership with AI Ops and Delivery teams, ensuring minimal disruption and maximum participation
Requirements
Must-Have Qualifications/Experience:
- Strategic Thinking: Strong strategic planning and creative problem-solving skills, with the ability to shape new systems and processes from the ground up.
- Analytical Expertise: Comfort working with unstructured data and high volumes of information, able to navigate complexity and generate meaningful insights.
- Adaptability: Thrives in fast-evolving, ambiguous environments; can operate without a clear blueprint and still deliver structure and progress.
- Creative Execution: Ability to ideate and prototype quickly; good at spotting capability gaps and improvising workable, scalable solutions.
- Communication: Excellent verbal and written communication skills, with the ability to articulate ideas and influence stakeholders across diverse functions.
- Drive to Action: Demonstrated ability to translate fuzzy problems into structured outputs, using data and qualitative inputs to drive decisions.
Preferred Background:
- Should have 4+ years in program management, workforce strategy, or related fields, with a significant portion in senior or lead roles.
- Proven track record of leading large-scale projects
- Prior experience or exposure to Assessment design, Learning & development (L&D), Organizational development (OD) or psychology, Competency modeling, Workforce capability frameworks, People analytics and/or HR consulting is a strong plus.
- Demonstrated experience in managing large-scale, cross-functional projects.
What We Provide
- Hugo offers a hybrid work environment that balances employee flexibility with a collegial, fun office culture.
- We pride ourselves on offering a dynamic environment where ambitious professionals can make a measurable impact and accelerate their career. Our compensation and benefits are highly competitive.
Method of Application
Interested and qualified? Go to Hugo Technologies on careers.hugotech.co to apply
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